1. Overview
2. Culture
3. Operations
4. Service
5. Menu
6. Selling
7. Satisfaction
8. Problems
9. Closing
10. Rewards
11. Understanding
12. Conclusion

Meet Pat Hanon

Patrick Hanon has been a lifelong restaurateur. He got his start in the restaurant business in 1960 at the age of 14 when he took a job bussing tables at Henrici’s. He then moved up the ranks from cook’s helper at the venerable Cheshire Inn to General Manager. Hanon left that position in 1971 to be designated Food and Beverage Director at Henry VIII, an innovative and new St. Louis dining establishment. During his tenure at Henry VIII, the restaurant earned the Mobil Four Star rating along with the coveted Holiday Award (1978). Simultaneously, Mr. Hanon became a well-known figure on the St. Louis restaurant scene.

In 1983, Hanon partnered with his friend and restaurateur Ramon Gallardo to open Patrick’s at Westport. Since that time, he has opened up various, family-oriented concept restaurants, including the landmark Bevo Mill (1986) and Joe Hanon’s Restaurant and Banquet facility (1988). In 1989, along with Gallardo and St. Louis Cardinals Hall of Famer Ozzie Smith, Hanon launched Ozzie's Restaurant and Sports Bar. In 2006, Hanon teamed with St. Louis Cardinals Most Valuable Player Albert Pujols and his wife, Deidre, to convert the Patrick's at Westport location into Pujols 5 Grill.

Adding a new dimension to his involvement in the hospitality field, Pat Hanon, his brother Joe, and Peter Zes purchased a 200 room Radisson Hotel in Clayton, Missouri in 1989. Located in the prestigious suburban area of Clayton, Missouri, the hotel has been completely refurbished and expanded to 260 rooms. It was re-branded to the Crowne Plaza in Clayton and in 2007 saw the launch of yet another Hanon restaurant, The Plaza Grill.

A native St. Louisan, Pat Hanon graduated from St. Louis University in 1969. He and his wife Joanne, who reside in Chesterfield, are the parents of: Patrick, Jr., David Hanon, Kathe DeGrand, and Paul Hanon who resides in Los Angeles. In his spare time, Pat enjoys his 5 grandchildren, tennis, reading, dining, and spectator sports.


Community Involvement

Over the years Pat Hanon has played an active role in a variety of community activities:

St. Louis Convention and Visitors Commission, Vice Chair (Present)
Taste of Clayton, Co-Chairman and Founder (1993-Present)
St. Mary’s Home for Children, Board of Directors (5 Years).
City of Clayton Metrolink Board, Member (2 Years)
St. Louis Art Fair, Co-Chairman/Culinary (2 Years)
Clayton Chamber of Commerce, Planning Committee (4 Years)
Missouri Restaurant Association, Board of Directors(10 year)


Restaurateur of the Year (Greater Missouri Restaurant Association) 1993
Excellence in Retail Award (City of Clayton Chamber of Commerce) 1998

Business Affiliations

Commercial Bank of Westport, Advisory Director


Hanon Management
Bevo Mill
Pujols 5 Grill
The Plaza Grill
Crowne Plaza
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