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To say that The Keller Pointe was a long
time coming would be something of an understatement.
The Keller community waited more than
a decade while a half-cent municipal sales
tax dedicated to recreational facilities
provided funding for additions and improvements,
like The Keller Pointe. That's not a fast
process with only 14,000 residents, the
town's population when current Parks and
Recreation Director Dona Roth Kinney arrived
in the early 1990s. But as the population
grew-it's currently more than 34,000-and
interest heightened, the project took
shape, and planning could finally begin.
The present facility was completed in
May, 2004.
The Keller Pointe is unique in the Parks
& Recreation Industry in that it is
not supported by the City tax dollars.
It is 100% cost recovery.
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| The
Keller Pointe Overview |
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SIZE:
Two-story, 56,640-square-foot main building;
separate 1,400-square-foot bathhouse for outdoor
pool and 1,250-square-foot covered pavilion;
28,664 outdoor water area
COST:
$15 million total project costs, including
site work, building construction, professional
fees and FF&E
FACILITY:
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Double
gymnasium with wood flooring |
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Walking/running
track overlooking all major building spaces
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2,500-square-foot
multipurpose room divisible into three with
separate entrance and patio as well as catering
kitchen |
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Baby-sitting
room |
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5,500-square-foot
cardiovascular/weight area |
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Group-exercise
room overlooking indoor pool, also with
wood flooring |
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Centralized
male, female and family changing locker
rooms |
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Massage
therapy rooms |
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Birthday
party room |
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Concessions
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Centralized
administrative areas and control |
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6000-square-foot
(water area) indoor leisure pool with translucent
tube water slide, tot area, kiddie area
with interactive play feature, underwater
benches, vortex and three lap lanes |
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200-square
foot (water area) whirlpool also in the
natatorium |
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10,876-square-foot
(water area) outdoor leisure pool with zero-beach
entry, current channel, two vortexes, custom
water slide platform with two flumes, underwater
benches, interactive play structure, 17,788-square-foot
outdoor pool deck integrated into outdoor
pool, splash area on outdoor deck with tot-oriented
bubblers |
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Click here
for The Keller Pointe organizational chart.
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Working at The Pointe is more than a job,
it can be a career. Listed below are the
positions that make up The Keller Pointe
Team of Excellence. |
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Manager
Accountable for
the overall operation and management of
the recreation/aquatic center through the
evaluation, coordination, development, promotion
and marketing of a variety of dry side and
water-related activities. Achieve fiscal
success and operate the facility at 100%
recovery. |
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Assistant
Manager
Assist Manager
in management and administration, development
and implementation of recreation and aquatic
enterprise operations and programming that
is 100% self-sufficient; act on behalf of
The Keller Pointe Manager in his/her absence.
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Accountant
Performs moderately
complex accounting work including assisting
in management of various financial and administrative
functions of The Keller Pointe. Provides
support to management in fulfilling Council
and departmental goals and objectives. |
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Sales
& Marketing Supervisor
Performs marketing
duties, member sales and assisting in the
development of new and creative business
and marketing plans for the facility. Position
requires regular contact with the public
in situations that affect the accomplishment
of the job. |
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Building
Operations Supervisor
Responsible for
planning, coordinating and supervising the
daily maintenance operations of the Keller
Recreation and Aquatic Center. Duties include
supervision of work crew, cleaning, maintenance,
and repair of facility. Performs administrative
tasks and ensures compliance with regulatory
standards (OSHA) as well as City codes.
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Customer
Services Supervisor
Responsible for
customer service desk operations, primarily
oversight of the staff, operating standards,
systems and practices as they directly impact
the overall operating excellence of the
customer service desk. |
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Aquatic
Supervisor
Responsible for
the overall programming and maintenance
of the Aquatic Division and facility, including
the marketing and sales of the aquatic programs
at The Keller Pointe, and supervision of
all aquatic personnel. The incumbent is
also responsible for the operating excellence
of the division to insure that the financial
performance of the Aquatic Division meets
budget to insure the success of the enterprise
fund. |
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Fitness
Supervisor
Responsible for
the overall programming of the fitness facility,
including the marketing and sales of these
fitness programs. This requires primary
oversight of the programming standards,
systems and practices as they directly impact
the overall Member and Guest experience
and operating excellence of the division.
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Recreation
Supervisor
Responsible for
the overall programming of recreational
programs, including the marketing and sales
of these programs. This requires primary
oversight of the programming standards,
systems and practices as they directly impact
the overall Member and Guest experience
and operating excellence of the division.
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Administrative
Secretary
Performs secretarial
duties for the activities and operations
of the facility. Position requires regular
contact with the public in situations that
affect the accomplishment of the job. |
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Aquatic
Assistant Supervisor
Responsible for
assisting the aquatic supervisor with overall
programming and maintenance of the Aquatic
Division and facility, including the marketing
and sales of the aquatic programs at The
Keller Pointe, and supervision of all aquatic
personnel. Direct responsibility for all
facility rentals. |
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Recreation
Assistant Supervisor
Responsible for
supporting and enforcing the rules, regulations,
programs, and safety of the entire facility,
with direct focus in the recreation area.
Assist with the marketing and sales of recreation
programs, registration of programs, collection
of fees, creation and assembly of programs,
flyers, brochures, and mailings. |
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Customer
Services Manager on Duty
Responsible for
supporting and enforcing the rules, regulations,
and safety of the entire facility, with
direct focus at the front desk and in customer
service. Serve as a manager on duty various
days and evenings throughout the week and
on weekends. |
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Customer
Services Representative
Responsible for creating the first and last
impressions of The Keller Pointe experience
for Members and Guests by providing warm
welcomes, magic moments, and fond farewells
for those who enter. |
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Head
Lifeguard
Oversee the lifeguards
and their duties. Ensure the safety of the
pool facility and general upkeep. Perform
maintenance duties under the dirction of
the Pool Manager and Supervisor. Work with
the public to achive high customer service
standards. Responsible for assisting in
supporting and enforcing the rules, regulations
and safety of the pool facility within lifeguard
certification requirements. |
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Lifeguards
Responsible for
assisting in supporting and enforcing the
rules, regulations, and safety of the pool
facility within the lifeguard certification.
The primary responsibility of the lifeguard
is the safety of the guests. Secondary duties
include pool, deck, locker rooms and general
maintenance, programs and work special events.
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Water
Safety Instructors
Provide Members
and Guests with a safe and enjoyable aquatic
environment. Responsible for instructing
swim lessons for members and guests; supporting
and enforcing the rules, regulations, and
safety of the pool facility within the lifeguard
certification. Secondary duties include
pool, deck, and locker rooms and general
maintenance, programs and work special events.
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Personal
Training Coordinator
Responsible for
supporting and enforcing the rules, regulations,
programs, and safety of the entire facility,
with direct focus in the fitness area. Assist
with the marketing and sales of the fitness
programs, in particular personal training.
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Personal
Trainers
Responsible for
providing a safe and effective exercise
environment for Members and Guests through
supervision of exercise programs, education
in exercise and a focus on establishing
a personalized programming. |
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Contract
Instructors
Responsible for
providing a safe, secure and educational
classes. |
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Stay
'N Play Attendant
Responsible for
providing a safe, secure and entertaining
environment for the children of Members
and Guests. |
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Party
Host
Responsible for
creating a warm and welcoming environment
for children participating in pool party
activities by setting up and hosting pool
parties. |
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Athletic
Assistants
Responsible for
creating a warm and welcoming environment
for athletic events by providing excellent
customer service, keeping accurate books,
and monitoring gym/fitness area activity.
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