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CITY
As a part of The Keller
Pointe staff, you're also an employee of the City
of Keller. Find out more about the rapidly growing
community where you work and where our members
live. GO
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THE
POINTE
The $15-million Keller Pointe complex is the realization
of a long-standing dream which is in total 87,940
square-feet and includes both indoor and outdoor
recreational waters. GO
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CULTURE
Every workplace has its own culture, values and
best practices. These are key ingredients to the
Pointes of Excellence and solid guidelines to
base all your professional and personal relationships.
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TEAMWORK
The Pointes of Excellence
impact the experience of our members and are based
on not only what we do well, but also, what we
fail to deliver. Working together, we can serve
everyone better. GO
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MEMBERS
Who are our members?
What are their expectations? How do the Pointes
of Excellence impact them? You'll get the answers
to those questions here, and get some surprising
member perspectives. GO
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SALES
101
The most important aspect
of each of our jobs is sales. We sell our programs,
services, and facility, but, most importantly,
we sell ourselves. Learn not to fear selling and
welcome the rewards it brings. GO
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WHAT'S
NEXT
Through understanding the Pointes of Excellence,
you make The Keller Pointe a better place for
all. The skills you develop and experiences you
gain here are an important foundation for the
life you lead tomorrow. GO
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SUMMARY
Once you've mastered an understanding of the Pointes
of Excellence, you'll have more success in your
job and enjoy it more. Here you'll find some challenging
situations to which you'll be asked to find solutions.
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NEXT
STEPS
The Pointes of Excellence you find here are just
the beginning toward achieving your personal success.
Check back here regularly for programs, ideas,
suggestions and links to continuing your Journey
of Excellence.
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