The Keller Pointe is different than any other recreation facility nationwide. We are committed to providing a service and atmosphere that supersedes any others in our industry.

The Keller Pointe exceeds community expectations and achieves fiscal success by providing unprecedented service and award winning programs.

As employees of The Keller Pointe, each one of you plays an important role in the success of our business. We work in, and our members enjoy, one of the finest fitness and recreation facilities in the United States. Most importantly, it is our face-to-face interaction with members that creates the unique Keller Pointe experience. It is that experience which brings new members through our doors and keeps existing members coming back.
 
 

 
 
Goals and Objectives
 
This web site is designed to help you understand the importance of exceptional customer service in our workplace, as well as the ways and means of delivering it. These Pointes of Excellence will help you not only succeed today as a member of The Keller Pointe team, but also provide you important lessons that you will be able to use throughout life. Within six weeks of the start of your employment at The Keller Pointe, you will be given a short examination based on the content of this web site to ensure you understand and are living the Pointes of Excellence.

This is a self-guided web site, in that all chapters are available for review at any time. We recommend that you take each chapter in order, from left to right on the menu bar at the top of this page. Be sure to read and understand all the content and watch each video closely.

If you leave the web site, you can return to any chapter on the site directly from the home page.